Insights Hub

The retailization of healthcare is transforming the role of digital.

Everything from booking an appointment to a virtual visit should be fast and seamless.

Just like e-commerce, healthcare websites must showcase the right care-option and make checkout a frictionless process.

Today’s consumer is increasingly digitally native, relies on mobile, and expects a fast, frictionless user experience.

A whopping 53% of internet users report abandoning a site if it takes longer than 3 seconds to fully load.