Resources
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Infographic: A Quick Guide to Care Merchandizing
Discover how e-commerce strategies help health systems balance capacity with demand while improving patient access.
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Virtual On-Demand Best Practices
Tune in to learn how Community Health Network addresses peaks in demand efficiently and expands patient access with virtual on-demand.
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How To Merchandise Healthcare: Proven Consumer Strategies that Move the Needle
Healthcare leaders at Kaiser Permanente, Texas Health Resources, and AdventHealth share the digital strategies most effective at attracting consumers.
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Digital Front Door: An Overview
Healthcare organizations are prioritizing the need for a robust digital front door strategy to increase patient engagement, access to care and loyalty.
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Merchandising Healthcare: How Kaiser Permanente Creates Value for Patients and Clinicians
Find out how Kaiser Permanente is merchandising care to improve member and provider outcomes.
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6 e-Commerce Lessons For Healthcare
Attract more patients with these six successful strategies for your digital front door.
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Smart Scaling of Resources to Drive Patient Outcomes
How to allocate limited healthcare resources to drive maximum utilization for all stakeholders.
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Innovations in Streamlining Virtual Care Services
How DexCare in partnership with UR Medicine connects patients with providers faster.
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Shift Forward Health: Too Much Consumerism?
DexCare CEO shares how improving access balances the needs of different audiences.
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The Path to True Capacity Optimization
Tune in to learn how DexCare delivers capacity optimization and system load balancing.
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Slice of Healthcare: An Interview with Derek Streat
Get insights into the company’s vision and the challenges they face in revolutionizing healthcare access.
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What Fuels You: A Conversation with DexCare’s CEO
Learn about Derek Streat’s healthcare journey, from incubating DexCare to building teams.
Case Studies

SSM Health Quadruples Online Scheduling
SSM Health reduced appointment booking abandonment by improving availability, performance, and navigation.

MUSC Generates 78,000 Appointments in 6 Months
South Carolina’s #1 hospital transformed patient access with real-time scheduling and smart care routing.

Providence Increases Patient Acquisition By 30%
Providence aligned demand, scheduling, and capacity to improve growth and patient access.





















