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Kaiser Permanente and Dexcare
Health Leader at Kaiser Permanente and DexCare discuss workforce shortages and a way forward.
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Health Professional Radio: Sean O’Connor, CCO
Sean O’Connor, DexCare CCO, talks about the importance of streamlining provider operations post-pandemic.
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Category Visionaries: Derek Streat, CEO
Why connecting providers and patients is the best way to ensure the highest quality care at the lowest possible cost.
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The Gap in Your Care Search Experience and How to Fix It
Patients are accustomed to using search engines as their primary gateway to find care.
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CVS Acquires Signify Health for $8B
Another Signal that Healthcare is Undergoing Transformation The “retailization” of healthcare continues as CVS Health Corp. is acquiring Signify Health Inc., […]
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A tale of friction. Americans would abandon healthcare providers for better services.
A recent study of 2,000 Americans provides a clear picture: Friction and frustration is common among healthcare customers.
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Amazon Continues Healthcare Push with $3.9B One Medical Acquisition
Amazon made big healthcare news with its $3.9 billion acquisition of primary-care network One Medical.
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Reduce scheduling friction. Meet healthcare customers where they are.
Every industry relies on digital channels to attract, capture, and acquire customers. Healthcare is no different. And creating less-digital friction […]
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Google Search Has Shaped Healthcare Customer Expectations
Customers are accustomed to the power of Google and the actionable results it gives.
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Break Free from Legacy Healthcare Systems
The digital revolution is long past being an imminent trend — it’s a business imperative. Before the pandemic most industries […]
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Website Architecture for Modern Healthcare Customers
If you’re burdened with a legacy, monolithic system and swimming in technical debt, it’s time to transform.
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Why Healthcare Should Optimize Onsite Search
Done well, search appears effortless. And done poorly, search leads to frustration.
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