Resources
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Inside the Mission to Transform Veteran Care with Sean O’Connor
Retired Navy officer Sean O’Connor shares how DexCare is modernizing VA healthcare access for veterans. Learn why 18 veterans lost daily matters deeply.
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What is provider data management in healthcare? (And why the industry has outgrown the definition)
Why the traditional provider data management definition no longer serves modern health systems.
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Does Care Orchestration Mean What You Think It Means?
DexCare CEO highlights how care orchestration helps health systems think like consumers
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The Rural Health Transformation Program: What Health Systems Leaders Need to Know
Rural hospitals can access $50 billion in federal funding to expand patient access through sustainable transformation.
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How MUSC Transformed Patient Acquisition Through Bold Design and Risk-Taking
MUSC’s Chief Digital Officer reveals the change management strategy behind 78,000 new appointments in six months.
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Breaking Down Barriers: URMC’s Digital-First Approach to Rural Mental Health
Discover how URMC is addressing care gaps across 27 counties in New York, where distance often determines whether patients receive the care they need.
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Smart Patient Routing: The Most Effective Way to Reduce ED Overcrowding
When patients end up in the wrong care setting, everyone pays the price – health systems, clinicians, and even patients themselves.
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Answer Engine Optimization Is Here. Is Your Health System Showing Up?
If you haven’t started thinking about AI search and AEO yet, you could be missing out on how patients discover and choose your services.
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What Health Systems Need to Know About Capacity Optimization
Capacity problems often hide in plain sight, and they could be costing your health system more than you think.
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How El Camino Health Boosted New Patient Acquisition by Triple Digits in 90-Days
El Camino Health’s “no dead ends” strategy delivered 130% new patient growth in 90 days.
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How DexCare Helped SSM Health 4X Online Scheduling
SSM Health quadrupled online booking completion rates and added 50,000 virtual visits with intelligent scheduling.
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Patients can’t afford 26-day wait times — and neither can health systems
Patients in major U.S. cities wait 26 days, on average, to see a physician.
Case Studies
SSM Health Quadruples Online Scheduling
SSM Health reduced appointment booking abandonment by improving availability, performance, and navigation.
MUSC Generates 78,000 Appointments in 6 Months
South Carolina’s #1 hospital transformed patient access with real-time scheduling and smart care routing.
Providence Increases Patient Acquisition By 30%
Providence aligned demand, scheduling, and capacity to improve growth and patient access.