Resources
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How MUSC Transformed Patient Acquisition Through Bold Design and Risk-Taking
MUSC’s Chief Digital Officer reveals the change management strategy behind 78,000 new appointments in six months.
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Breaking Down Barriers: URMC’s Digital-First Approach to Rural Mental Health
Discover how URMC is addressing care gaps across 27 counties in New York, where distance often determines whether patients receive the care they need.
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Smart Patient Routing: The Most Effective Way to Reduce ED Overcrowding
When patients end up in the wrong care setting, everyone pays the price – health systems, clinicians, and even patients themselves.
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Answer Engine Optimization Is Here. Is Your Health System Showing Up?
If you haven’t started thinking about AI search and AEO yet, you could be missing out on how patients discover and choose your services.
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What Health Systems Need to Know About Capacity Optimization
Capacity problems often hide in plain sight, and they could be costing your health system more than you think.
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How El Camino Health Boosted New Patient Acquisition by Triple Digits in 90-Days
El Camino Health’s “no dead ends” strategy delivered 130% new patient growth in 90 days.
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How DexCare Helped SSM Health 4X Online Scheduling
SSM Health quadrupled online booking completion rates and added 50,000 virtual visits with intelligent scheduling.
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Patients can’t afford 26-day wait times — and neither can health systems
Patients in major U.S. cities wait 26 days, on average, to see a physician.
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How health systems can reduce the average 26-day wait for patients
Learn proven strategies to reduce 26-day patient wait times and optimize clinical capacity across your health system.
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Digital Transformation in Healthcare: Closing the 63% Access Gap
Discover key strategies and challenges in digital transformation within healthcare. Learn how to navigate this evolving landscape.
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How Data-Driven Solutions Are Transforming Healthcare Access
Learn how DexCare leverages data to balance the needs of patients, providers, and healthcare systems.
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The most promising digital patient engagement tools – A brief guide for health systems.
Let’s explore the benefits of digital patient engagement—and how health systems can win over patients with a modern strategy.
Case Studies
SSM Health Quadruples Online Scheduling
SSM Health reduced appointment booking abandonment by improving availability, performance, and navigation.
MUSC Generates 78,000 Appointments in 6 Months
South Carolina’s #1 hospital transformed patient access with real-time scheduling and smart care routing.
Providence Increases Patient Acquisition By 30%
Providence aligned demand, scheduling, and capacity to improve growth and patient access.