Featured in Capacity Optimization:
Fitting the pieces together: how best-fit care drives patient navigation
Determining best-fit care, and surfacing it for patients at search, is the foundation of effective patient navigation.Start Reading
Capacity Optimization
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Fitting the pieces together: how best-fit care drives patient navigation
Determining best-fit care, and surfacing it for patients at search, is the foundation of effective patient navigation.
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America’s healthcare system is drowning in data, yet starving for insight
As Medicaid funding and eligibility tighten, AI-driven data analytics offer healthcare systems a path to solve the access, capacity and cost headwinds.
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We talked with 150+ health system leaders. Here are their top 7 patient access challenges.
Our team analyzed recent conversations with health system decision-makers and identified some major themes in their growth challenges. Read on to learn the seven biggest patient navigation blockers across the industry.
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Shadow inventory in healthcare: Are you using the capacity you already pay for?
Health systems often have hidden clinical capacity. Patient navigation tools reveal this shadow inventory and improve access.
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Provider Data Management was built for directories, not patient navigation
Legacy PDMs were built to maintain directories. Modern patient navigation requires governed, durable data across all access channels.
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Margins are tightening. Your patient navigation strategy can protect them.
Expiring ACA subsidies threaten margins. Better patient navigation captures commercially insured patients before competitors do.
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You don’t have enough physicians. Free them up from low-urgency cases.
Intelligent patient routing expands clinical capacity by matching low-acuity cases to nurses, APPs, and virtual care.
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Rising demand is here to stay. Your old routing strategy shouldn’t be.
Misrouted patients create bottlenecks. Navigation infrastructure matches acuity to provider type, treating 40% more patients.
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Beyond the Digital Front Door: Why Health Systems Must Build the Intelligence Layer
Health systems invest millions in digital front doors, yet patients still can’t find available appointments. The missing ingredient? The intelligence layer.
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What is provider data management in healthcare? (And why the industry has outgrown the definition)
Why the traditional provider data management definition no longer serves modern health systems.
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Breaking Down Barriers: URMC’s Digital-First Approach to Rural Mental Health
Discover how URMC is addressing care gaps across 27 counties in New York, where distance often determines whether patients receive the care they need.
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Smart Patient Routing: The Most Effective Way to Reduce ED Overcrowding
When patients end up in the wrong care setting, everyone pays the price – health systems, clinicians, and even patients themselves.