Customer Stories
SSM Health Enhances Digital Patient Experience and Achieves 17% Increase in New Patient Acquisition
SSM Health implemented a comprehensive digital care orchestration platform that addresses its key challenges. Now patients have a streamlined, user-friendly process for finding and booking care.
Start ReadingMore successful transformations
Orthopedic Care Experience Leads to 2X patient visits
Learn how resource balancing enabled providers to work at top-of-license, treat more patients, and provide the best-fit care.
ReadHow Natural Language Search led to 35% increase to bookings
Search is the backbone of any great experience, and Omni Search goes beyond basic keyword results to deliver precise, real-time options based on user intent.
ReadA Data-Driven Approach Led to 30% Increase in New Patients
Using the latest digital discovery technologies, Providence improved access to care and watched as new consumers self-scheduled appointments online.
Read300% increase in virtual care with modern digital front door
Community Health Network extended its digital front door to the places consumers are looking for care, making scheduling and virtual OnDemand a breeze.
ReadIn their own words
Community Health Network leverages DexCare to accelerate new patient acquisition and engagement efforts
Community Health Network partnered with DexCare to improve consumer discoverability of its care options, scale its virtual care capability, and provide a great experience for both patients and care providers.
A leading Texas-based health system reduces friction for consumers while balancing its resource utilization
DexCare helps the health system optimize resources, orchestrate capacity, and intelligently guide patients to best-fit care options.
A deeper dive
Insider Insights
Capacity optimization and load balancing
Learn the latest techniques for how to manage, allocate, and preserve precious system resources.
Webinars
Dive into the world of health commerce
Learn how eCommerce best practices enable health systems to better attract and retain consumers.
Webinars
How to tackle capacity issues and treat more patients
Learn how Community Health Network leverages virtual ondemand to balance staffing and relieve workforce pressures.
“DexCare was instrumental as we transformed our ambulatory care model to better meet the needs of patients over the past few years.”
— Rod Hochman, MD, President and CEO of Providence