Insider Insights: Virtual On-Demand Best Practices: How to Tackle Capacity Issues and Treat More Patients

COVID, Flu, and respiratory viruses are on the rise, and another “tripledemic” is predicted to hit this Winter. Virtual on-demand is an important care model to help address peaks in demand efficiently, attract digital consumers, and expand healthcare access in rural areas. During this session, Hoy Garvin, Executive Director of On-Demand Care at Community Health Network, and Kayenat Sarwat, DexCare’s Sr. Product Manager, Telehealth discuss:

• How Community Health Network leverages VOD

• How data informs staffing and increases efficiency

• Best practices for successful load balancing with VOD

• A sneak peek into what’s coming next

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