The problem

Capacity is invisible. Data is fragmented. Patients leak out.

The average patient waits 26 days for an appointment while bookable capacity goes unused. Inaccurate provider data breaks search and scheduling, and patients who can’t book in a few clicks get care elsewhere—or not at all.

Average wait for a new-patient appointment across U.S. health systems.

Increase in online scheduling after SSM Health deployed DexCare.

One agent-ready golden record per provider, instead of many conflicting ones.

How DexCare helps

One platform across data, discovery, scheduling, and growth.

Provider Data Management (PDM+)

Reconcile provider, location, and service data from every source system into one continuously-maintained golden record, the clean foundation search, scheduling, and AI all depend on.

Total Site Search & Find a Doc

Give patients on-site search that actually understands intent (symptoms, specialties, insurance, location) and structured, AI-answer-ready pages so you show up in Google and are cited by ChatGPT and Perplexity.

Smart Scheduling

Route each patient to the best-fit, in-network, soonest-available provider using real booking logic, not a static directory that sends them to a slot that doesn’t exist.

Load Balancing & Capacity Optimization

Surface shadow inventory and rebalance demand across providers, sites, and virtual care so no patient waits while capacity sits idle somewhere else in your network.

Access & Growth (Acquire)

Dynamically generate localized landing pages for every specialty, location, and insurance combination, built to rank, win high-intent search, and convert directly to a booked visit.

Agentic Solutions

Because your provider data and booking are structured and agent-ready (MCP-compatible), AI agents (yours or the ones patients already use) can navigate your system and book real appointments safely.

Why it matters

Grow access without adding headcount.

DexCare turns the capacity and demand you already have into measurable growth: more patients treated, less time wasted, schedules that fill themselves.

  • Convert more high-intent searches into booked visits, not bounces.
  • Cut no-shows and reduce ED overcrowding with smart routing.
  • Keep patients in-network by making the right care the easiest to find.
  • Give marketing, access, and IT one source of truth instead of tickets.