The problem

Capacity is invisible. Data is fragmented. Patients leak out.

The average patient waits 26 days for an appointment while bookable capacity goes unused. Inaccurate provider data breaks search and scheduling, and patients who can’t book in a few clicks get care elsewhere—or not at all.

Average wait for a new-patient appointment across U.S. health systems.

Increase in online scheduling after SSM Health deployed DexCare.

One agent-ready golden record per provider, instead of many conflicting ones.

How DexCare helps

One platform across data, discovery, scheduling, and growth.

Provider Data Management (PDM+)

Reconcile provider, location, and service data from every source system into one continuously-maintained golden record.

Total Site Search & Find a Doc

Build on-site search that understands intent and structured pages so you show up in Google and AI search.

Smart Scheduling

Route each patient to the best-fit, in-network, soonest-available provider, not a static directory that is quickly out of date.

Load Balancing & Capacity Optimization

Surface shadow inventory and balance demand across providers, sites, and virtual care so capacity doesn’t sit idle.

Access & Growth (Acquire)

Dynamically generate localized landing pages for every specialty, location, and insurance combination to win high-intent searches and convert directly to a booking.

Agentic Solutions

With structured, MCP-compatible data, internal and external AI agents can navigate your system and book appointments safely.

Why it matters

Grow without adding headcount.

DexCare turns the capacity and demand you already have into measurable growth: more patients treated, less time wasted, schedules that fill themselves.

  • Convert more high-intent searches into booked visits.
  • Cut no-shows and reduce ED overcrowding with smart routing.
  • Keep patients in-network by making the right care easy to find.
  • Give marketing, access, and IT teams one source of truth.