Featured Articles

Hoy Garvin, Executive Director of on-demand care at Community Health Network shares insights and best practices.

DexCare can help you optimize where patient demand meets your health system supply. This results in patients being able to access relevant booking slots in the fewest possible clicks.

Healthcare leaders at Kaiser Permanente, Texas Health Resources, and AdventHealth share the digital strategies most effective at attracting consumers.

Healthcare organizations are prioritizing the need for a robust digital front door strategy to increase patient engagement, access to care and loyalty.

Find out how Kaiser Permanente is merchandising care to improve member and provider outcomes.

Today’s customer has a new set of expectations about their digital experiences.

Eight seconds. That’s the attention span of users on a website, and represents a challenge to acquiring customers.

Patients are accustomed to using search engines as their primary gateway to find care.

Another Signal that Healthcare is Undergoing Transformation The “retailization” of healthcare continues as CVS Health Corp. is acquiring Signify Health Inc., […]

A recent study of 2,000 Americans provides a clear picture: Friction and frustration is common among healthcare customers.

Amazon made big healthcare news with its $3.9 billion acquisition of primary-care network One Medical.

Every industry relies on digital channels to attract, capture, and acquire customers. Healthcare is no different. And creating less-digital friction […]