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Featured in Patient Experience
Healthcare Rap: Future of Marketing Series: Jamie Gier, DexCare
DexCare CEO shares how improving access balances the needs of different audiences.
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How Community Health Network Increased Virtual Visits By 6x
Hoy Garvin, Executive Director of on-demand care at Community Health Network shares insights and best practices.
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How To Merchandise Healthcare: Proven Consumer Strategies that Move the Needle
Healthcare leaders at Kaiser Permanente, Texas Health Resources, and AdventHealth share the digital strategies most effective at attracting consumers.
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Merchandising Healthcare: How Kaiser Permanente Creates Value for Patients and Clinicians
Find out how Kaiser Permanente is merchandising care to improve member and provider outcomes.
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Shift Forward Health: Too Much Consumerism?
DexCare CEO shares how improving access balances the needs of different audiences.
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Slice of Healthcare: An Interview with Derek Streat
Get insights into the company’s vision and the challenges they face in revolutionizing healthcare access.
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Improving the Digital Front Door Experience
Today’s customer has a new set of expectations about their digital experiences.
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3 Tips for Attracting Consumers With Your Healthcare Website
Eight seconds. That’s the attention span of users on a website, and represents a challenge to acquiring customers.
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The Gap in Your Care Search Experience and How to Fix It
Patients are accustomed to using search engines as their primary gateway to find care.
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A tale of friction. Americans would abandon healthcare providers for better services.
A recent study of 2,000 Americans provides a clear picture: Friction and frustration is common among healthcare customers.
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Amazon Continues Healthcare Push with $3.9B One Medical Acquisition
Amazon made big healthcare news with its $3.9 billion acquisition of primary-care network One Medical.
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Break Free from Legacy Healthcare Systems
The digital revolution is long past being an imminent trend — it’s a business imperative. Before the pandemic most industries […]
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