Featured Articles
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CVS Acquires Signify Health for $8B
Another Signal that Healthcare is Undergoing Transformation The “retailization” of healthcare continues as CVS Health Corp. is acquiring Signify Health Inc., […]
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A tale of friction. Americans would abandon healthcare providers for better services.
A recent study of 2,000 Americans provides a clear picture: Friction and frustration is common among healthcare customers.
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Amazon Continues Healthcare Push with $3.9B One Medical Acquisition
Amazon made big healthcare news with its $3.9 billion acquisition of primary-care network One Medical.
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Reduce scheduling friction. Meet healthcare customers where they are.
Every industry relies on digital channels to attract, capture, and acquire customers. Healthcare is no different. And creating less-digital friction […]
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Google Search Has Shaped Healthcare Customer Expectations
Customers are accustomed to the power of Google and the actionable results it gives.
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Break Free from Legacy Healthcare Systems
The digital revolution is long past being an imminent trend — it’s a business imperative. Before the pandemic most industries […]
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Website Architecture for Modern Healthcare Customers
If you’re burdened with a legacy, monolithic system and swimming in technical debt, it’s time to transform.
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Why Healthcare Should Optimize Onsite Search
Done well, search appears effortless. And done poorly, search leads to frustration.
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Access to care through search
The rules have changed, and customers expect digital ease when self-selecting care.
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What is a Progressive Web App for Healthcare?
If you’re a digital marketer or developer, chances are that you’ve come across Progressive Web Applications (PWA). The framework is […]
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What Healthcare Can Learn from Booking Services
The retailization of healthcare is transforming the role of digital.
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How to Optimize the Digital Front Door
Everything from booking an appointment to a virtual visit should be fast and seamless.
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