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Your PDM Was Built for 2010. Your Problems Are From 2026.
The rigid PDM era is over. Here’s what’s flexible enough to replace legacy directories.Start Reading
Articles
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Maximizing Health System Capacity: Strategies for COOs & CFOs
Sustainable growth remains a top to-do for all health system COOs and CFOs. But achieving it while balancing seemingly conflicting priorities keeps getting more difficult.
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How Nudge Theory and Choice Architecture Fuel Patient Choice
What do free chips and salsa have to do with patient access? If you’re a health system leader, it might be time to find out.
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Bringing Healthcare to Rural Communities
A new alliance is thinking differently about how to tackle regional and rural healthcare challenges.
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Embracing Patient-First Access at Health Evolution Summit 2024
What lies ahead – and how health systems can thrive in a future ripe with disruption – is what the “Brass Tacks” panel at this year’s Health Evolution Summit explored.
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How Community Health Network Increased Virtual Visits By 6x
Hoy Garvin, Executive Director of on-demand care at Community Health Network shares insights and best practices.
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5 Ways That DexCare Improves Patient Access
DexCare can help you optimize where patient demand meets your health system supply. This results in patients being able to access relevant booking slots in the fewest possible clicks.
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How To Merchandise Healthcare: Proven Consumer Strategies that Move the Needle
Healthcare leaders at Kaiser Permanente, Texas Health Resources, and AdventHealth share the digital strategies most effective at attracting consumers.
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Digital Front Door: An Overview
Healthcare organizations are prioritizing the need for a robust digital front door strategy to increase patient engagement, access to care and loyalty.
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Merchandising Healthcare: How Kaiser Permanente Creates Value for Patients and Clinicians
Find out how Kaiser Permanente is merchandising care to improve member and provider outcomes.
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Improving the Digital Front Door Experience
Today’s customer has a new set of expectations about their digital experiences.
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3 Tips for Attracting Consumers With Your Healthcare Website
Eight seconds. That’s the attention span of users on a website, and represents a challenge to acquiring customers.
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The Gap in Your Care Search Experience and How to Fix It
Patients are accustomed to using search engines as their primary gateway to find care.