Digital Discovery
Care Navigation
Smart Scheduling
Virtual Delivery
Help Patients Find Best-Fit Care With Care Navigation
Empower your call center agents by letting them book patient appointments directly within Health Cloud
Book from Salesforce
Agents can search and book across care options (virtual, weekend clinics, urgent care)
Fill Cancellations
Earliest available slots surface first to fill last-minute cancellations
Convenience
Easily see most convenient location and availability personalized to the patient
Improved Visibility
Improved visibility into open capacity across the system to load-balance resources
DexCare Omni Search
One search bar is all you need
No more laborious digital patient journeys. With omni search and natural language processing, every search surfaces available slots that are most relevant and timely.
Care Navigation
Eliminate Dead Ends
Patients don't want to have to answer 20 questions just to hit a dead end. DexCare's philosophy is to surface provider booking slots live on the site so your patients can immediately find the best time, in their preferred venue of care.
Nudge Patients To Best Fit Care
Nudge Patients To Best Fit Care
Just like rearranging a refrigerator shelf to encourage healthy eating, health systems can implement nudge theory on their website to benefit both patients and the health system. For example, health systems can present virtual care as a top option for low acuity searches.
