Digital Discovery
Care Navigation
Smart Scheduling
Virtual Delivery
Patient Experience Solution
Imagine a better digital patient experience
Patients hold their online experiences to a high standard, and health care should be no different. With DexCare, your health system can reduce no-shows, increase booking rates, and achieve better patient outcomes.
Utilize digital care orchestration to guide patients to the right care at the right time. Download your playbook to learn more.
99%
patient satisfaction
3x
increase in net-new patients
5 Day
average wait reduction to care
Consider a patient who walks througha care discovery journey powered by DexCare
The patient searches Google for ‘doctor near me’ and sees your health system as the top choice
Instead of spending hours scouring the web for care, patients can easily start from Google and land directly on your booking page. DexCare delivers a friction-free patient booking experience with less clicks to care and less hassle. Your health system ranks high thanks to strong technical SEO and fast-loading pages.
The patient didn’t know what kind of doctor to search for on your site so they typed in “kid doctor”
Once the patient arrives on your site, DexCare provides a top of the line care navigation experience. No confusing search results. Instead, DexCare uses natural language processing which allows patients type in unstructured searches to surface best fit care- the most relevant and available providers. In other words, DexCare knew what the patient wanted before they even knew it.
With DexCare, the patient finds open slots — and books an appointment — without making a call.
The patient doesn’t have to waste time navigating complicated website decision trees. Instead, they get full visibility into open slots immediately thanks to DexCare’s EMR integration. It’s a seamless, hassle-free experience for the patient, who doesn’t have to pick up the phone or wait on hold.
Virtual care allows the patient to be seen in 5 minutes — or less.
Turns out, the patient's health concern can be easily addressed by an Advanced Practice Provider. So DexCare recommends a virtual visit. They get seen online within 5 minutes, creating an optimal patient and provider experience.
21%
fewer searches to find care
100%
Of searches return providers
81%
higher total conversion rate
See how it works
Learn how our solutions improve the patient experience, satisfy providers, and balance capacity.