One navigation system. Behind every front door.
Infrastructure that turns fragmented data and local knowledge into one scalable system.
Data Layer
Transform fragmented data into a single, reliable source of truth. Providers, locations, schedules, and visit types continuously structured so you know what’s available.
Navigation Layer
Intelligence that routes patients to the right care. Navigation weighs availability, clinical need, location, and priorities to determine where patients should go and why.
Activation Layer
Navigation decisions execute where patients seek care. Logic guides digital, assisted, and operational touchpoints so access behaves consistently.
Navigate and schedule by design.
Platform features that make it work.
Rules Engine
Command center for routing decisions. Your clinical and operational rules, enforced.
Matching & Scoring
Calculus across expertise, location, availability, and capacity. Patients matched to their optimal fit.
Workflow Decisioning
Next-best-action intelligence. Primary, specialty, urgent, virtual—the system knows where to go.
Agents
AI guides that meet patients anywhere. Chat, voice and search, powered by your navigation rules.
AI Assist
Copilot for your staff. Surfaces insights, prompts next steps, eliminates decision fatigue.
Flows
Build routing logic visually. AI-powered modeling that simplifies, tests, and evolves with you.
No more routing by spreadsheet or local knowledge.
No more routing by spreadsheet or local knowledge.
Shared navigation logic replaces the people who “just know how things work.” Rules execute consistently across entry points, adapting as volumes change and your system expands.
The foundation that connects everything.
Services that manage it all.
The Provider Graph
System-wide view of providers, locations, schedules, and rules. Built to power access points.
PDM+
Central control for provider data. Structured updates, approvals, and lifecycle management.
Ingestion & Sync
AI-powered data integration. EHRs, CRMs, credentialing systems—mapped, enriched, normalized.
Validation
Automated checks and claims-based signals surface gaps, inconsistencies, and outdated data.
Insights
Track how navigation performs. Bottlenecks, time-to-care, and access patterns across the system.
Integration
Bi-directional APIs and feeds that extend DexCare intelligence to call centers, apps, chat, and tools.
How DexCare Helped MUSC Earn Top Ranks in Patient Scheduling
Platform built. Now deploy.
From foundation to frontline, see what DexCare powers.
Acquire
Be the trusted answer in organic search and AI results.
Search & Schedule
Guide patients to the right appointment no matter where they enter.
PDM+
One data layer that makes patient navigation work everywhere.
Optimize AI
Turn workflow chaos into scheduling at scale.
Virtual On Demand
Handle demand in minutes while protecting provider capacity.
Explore how people like you are putting the DexCare Platform to work.
Experience DexCare in action
Optimize utilization, increase revenue, and deliver better experiences for patients and providers alike. Let’s discover what navigation can do for you.