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See how one navigation system connects the data dots so patients find care, providers fill their schedules, and capacity gets used.
Guides, case studies, and articles for healthcare leaders. Learn what works from teams improving patient access every day.
Building navigation infrastructure that connects millions of patients to the care they need.
As Medicaid funding and eligibility tighten, AI-driven data analytics offer healthcare systems a path to solve the access, capacity and cost headwinds.Start Reading
As Medicaid funding and eligibility tighten, AI-driven data analytics offer healthcare systems a path to solve the access, capacity and cost headwinds.
Our team analyzed recent conversations with health system decision-makers and identified some major themes in their growth challenges. Read on to learn the seven biggest patient navigation blockers across the industry.
Health systems often have hidden clinical capacity. Patient navigation tools reveal this shadow inventory and improve access.
Legacy PDMs were built to maintain directories. Modern patient navigation requires governed, durable data across all access channels.
Expiring ACA subsidies threaten margins. Better patient navigation captures commercially insured patients before competitors do.
Intelligent patient routing expands clinical capacity by matching low-acuity cases to nurses, APPs, and virtual care.
Misrouted patients create bottlenecks. Navigation infrastructure matches acuity to provider type, treating 40% more patients.
Health systems invest millions in digital front doors, yet patients still can’t find available appointments. The missing ingredient? The intelligence layer.
Discover how URMC is addressing care gaps across 27 counties in New York, where distance often determines whether patients receive the care they need.
Rural hospitals can access $50 billion in federal funding to expand patient access through sustainable transformation.
Discover how URMC is addressing care gaps across 27 counties in New York, where distance often determines whether patients receive the care they need.
When patients end up in the wrong care setting, everyone pays the price – health systems, clinicians, and even patients themselves.
