Absorb low-acuity demand, protect caregiver capacity and keep patients in your network.
Instant access. Zero hassle.
No app download. No account creation. No phone tree.
Patients click a link, join a queue and see a clinician in minutes. The experience is branded, simple and fast.
Deliver care fast, keep patients in-system.
Remove friction that causes drop-off.
Win against retail clinics and third-party options.
0k
ED hours diverted annually
0
average NPS score
0
minute average visit duration
Handle more visits without hiring more people.
Low-acuity demand overwhelms your system. Clinics full, EDs seeing the wrong patients. DexCare matches patients to the right level of care. NPs handle routine visits, PAs when appropriate, physicians when needed. Resources coordinated in real time to match demand and protect capacity.
Protect in-person capacity for complex care.
Deflect avoidable clinic and ED visits.
Handle demand spikes without adding staff.
Virtual visits that lead somewhere.
Most virtual care ends the moment the visit does. Patient gets advice, hangs up, disappears. DexCare keeps the momentum going. During the same visit, suggest a follow-up or recommend a primary care physician and guide patients to their next step in care. All inside your system, while you have their attention.
Convert virtual visits to scheduled follow-up.
Stop one-off care that goes nowhere.
Keep patients in your network, not leaking out.
Anytime, anywhere access.
Features
Overflow provider pools
MyChart SSO integration
Wait-time APIs
Custom intake questions
Pre-visit chat and messaging
Post visit engagement
Waiting room cross sell
Multi-EMR integration
A system. Not a side door.
Virtual On Demand isn’t a standalone tool, but part of how you route patients, protect capacity, and guide next steps. When it connects to navigation, search, scheduling—and your full access strategy—patients flow intentionally. Not where they drift.
The result is virtual care that works as part of the system.
Low-acuity demand is handled quickly, in-person capacity is protected, and patients keep moving forward instead of getting stuck or sent elsewhere.