DexCare, Inc. today announced two key hires: Collin Rich, who joins as the company’s first vice president of operations and a member of the executive leadership team, and David Anderson, who will serve as director of software engineering. Both roles are designed to accelerate delivery and scale in response to growing demand from DexCare’s health system partners.

As the pace of innovation in healthcare accelerates—driven by AI, shifting patient expectations, and the need to redesign patient access models—these appointments position DexCare to meet the moment.

“Today’s healthcare landscape rewards speed to value and outcomes that scale across the organization,” said Matt Blosl, CEO of DexCare. “That’s the standard we operate by—and one our customers push us to meet every day. Collin and David bring a combination of domain expertise and operational strength. They know what it takes to lead through complexity, and their leadership will help DexCare move faster, serve better, and stay ahead of what healthcare demands next.”

Rich will lead DexCare’s operational strategy, aligning teams and systems to support growth and deliver consistently for customers. He brings extensive leadership experience across SaaS, enterprise, and healthcare, most recently serving as chief of staff at Cyncly and previously as senior director of operations and finance at AllStripes (now Picnic Health), where he helped scale a platform focused on accelerating treatments for rare diseases.

Anderson, who joins following senior engineering roles at Amazon and Getty Images, brings more than 15 years of technical leadership to DexCare. He will lead the software development team, ensuring engineering efforts align tightly with product strategy while continuing to evolve a platform built for scale, reliability, and innovation.

These appointments come as DexCare builds on strong momentum, including facilitating over 5 million patient visits, reducing average wait times by five days, and earning top-tier customer satisfaction ratings in KLAS’s Emerging Company Spotlight. Since spinning out of Providence in 2021, the company has raised $146M and now partners with leading health systems including Kaiser Permanente, Providence, Piedmont, and Texas Health Resources.

“We’ve shown DexCare can reduce wait times, improve throughput, and connect patients to care more efficiently,” said Blosl. “Now we’re helping health systems find more patients and get more value from every encounter—all on a platform built to perform under pressure and scale with demand.”